If you’re thinking of selling your unwanted books to an online book buyer, this is my review of Momox UK and my experience of selling books to them.
UPDATE: Unfortunately if you are in the UK, Momox are not currently operating due to Brexit. They say they’re waiting until the rules on shipping between EU and UK become clearer and hope to restart at some point.
Momox GmbH are a German company and packages are shipped to Germany.
Founded in 2004, Momox claim to be the world’s largest dealer for used goods on Amazon and the third largest on eBay.
Prior to Brexit the fact that Momox are in Germany made no real difference. Postage costs are covered and the process for dispatch is no more difficult than for any of the other companies. However, since Brexit, Momox are no longer taking trades from the UK. Hopefully they will be re-established at some point.
Momox get quite a lot of bad reviews as a seller, from people buying books from them (Momox reviews on UK Trustpilot), but the reviews from those selling to Momox are better.
In the past I gave up on Momox as I never received any offers on my books, but I decided to give them another go in 2020 and they were much improved. Although they don’t offer on many items, when they do their prices are pretty good compared to their competitors.
Entering Your Books at Momox:
- Momox have an app available on iOS (Apple) and Android (Google) which scans your bar codes and gives instant offers.
- Or you can enter the barcode, ISBN or EAN for each book on the website.
- You can also bulk upload up to 100 ISBNs on the website.
Additional items Momox can buy:
As well as books, Momox buy CD’s, DVD’s, games and software.
Creating a Trade at Momox:
Minimum £10 worth of items per trade.
Items not accepted by Momox:
- anything without a barcode
- ex library books
- books with any written marks, stains, rips or mould
What Momox do with Rejected items:
Momox’s Terms and Conditions state; ” For goods that are in a different condition, we can present a revised purchase offer, which the seller is free to accept. In the event of the seller not accepting our offer, we shall send the goods back to the seller at the seller’s cost.”
They send a postage label by email and you take your parcel to a Post Office.
The site says you can use Hermes but I contacted customer service about that and it’s actually not possible.
Getting Paid by Momox:
Payment is by bank transfer only.
They claim that once your items are approved it ‘usually takes approximately one week for the money to arrive in your account.’ I actually found them to be much quicker than that, receiving my payments within a couple of days of approval.
Bonuses & Offers:
Momox give a £5 bonus to new users who sign up to their newsletter. It’s added to your first trade.
My Experience with Momox:
I’ve completed two trades with Momox. Once they received the parcels they processed them and paid within a couple of days. When an item was rejected they offered to return it at my expense.
Trade 1 – total time from creation to money received 17 days. One item rejected.
Trade 2 – total time from creation to money received 10 days. All items accepted.
Momox UK Review – in Summary:
They offer on few books but when they do the offers can be very good.
Payment is fast once items are approved.
In my experience, customer service was fast and efficient.